Our assurance

Six things we put in writing.

Not promises — policy. Every point here is something you can verify yourself, ask us about directly, or hold us to on the invoice.

BIS Hallmarking & HUID

Every gold piece carries a verifiable six-digit HUID — here's what it means and how to check it yourself.

Certified Diamonds

IGI and GIA certification, the 4Cs explained, and how to read the report that comes with your stone.

Transparent Pricing

How every invoice breaks down metal, making charge, stones and GST — with a worked example.

Lifetime Buyback & Exchange

The exact formula we use to buy back or exchange anything bought from us, for life.

Shipping & Returns

Dispatch times, delivery windows, and our 15-day return policy — including what isn't returnable and why.

Care & Cleaning

How to keep gold, diamonds, polki, emerald and pearl looking the way they did on day one.